Effective communication takes a committment to analyze our communication style and to look for ways to improve.   Go to the link below to hear some thoughts on effective communication.
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The link below looks at a system of three basic communication styles, aggressive, assertive, and passive.  It stresses the importance of an assertive communication style but also states there are times when an aggressive style or passive style is appropriate.  Do you agree or disagree with that? 


 SBA Online Women's  Business Center.  (1999).  Understanding your communication style.  Retrieved from http://www.au.af.mil/au/awc/awcgate/sba/comm_style.htm