This week we discussed communication difficulties. 

 What do we do if the patient flys into a rage?  Is overcome with grief?  Curses or throws objects? 

 We deal with individuals at the most difficult times in their lives and we need to be able to identify what the real issue or problem is and assist the person (it is not always the patient) to solve their problems. 

 An unexpected death can cause individuals to have strong emotions and look for someone to blame.  It is difficult to remember when someone is screaming angrily at you that it is not personal but is a coping behavior for the individual.  

A great way to illustrate ideas is by using a mind map.  This is a way to group like concepts together.  You have probably used it in the clinical setting.  We will be experimenting with mind maps in class this week. Using your role-play script that you created you will create a mind-map to share with the class.

I have included an example, just click on the URL below.

http://www.webspirationpro.com/view/1095928a19e29


References:

Schuster, P. M. (2000).  Communication the key to the therapeutic relationship.   Philadelphia, PA:

                Davis.

Zwirn, E. E., & Muehlenkord, A.  (2009).  Using media, multimedia, and technology-rich learning

                environments.  In D. M. Billings & J. A. Halstead (Eds.), Teaching in nursing: A guide for

                faculty (3rd  ed.)  (pp.335-350).  St. Louis, MO: Saunders/Elsevier.